Dr. Alan Teh's Help Desk > Frequently Asked Questions > Knowledgebase

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What is this help desk for? Article rated 3.2/5.0
The purpose of this help desk is to answer common questions that I encounter from patients.It is not for the purpose of solving medical problems or giving medical advice. It is certainly not to be use...
How to I make an appointment? Article rated 3.2/5.0
You can make an appointment to see me by one of the following: 1) Calling the main line +60356391212 or the appointment line +60356391515 2) Use the Ramsay Sime Darby Online Appointment System
Requesting a medical report Article rated 2.9/5.0
In order to request a medical report (e.g. insurance claim, EPF, SOCSO), please see the requirements here:Ramsay Sime Darby Medical Reports Please visit the above link as it has useful information on...
What are your clinic hours? Article rated 3.0/5.0
You can check my clinic hours at the Ramsay Sime Darby website In addition I have an online Calendar for you to check to see if I am available or away (e.g. on leave or conference)  
Do you have a clinic on Saturday? Article rated 3.0/5.0
I used to have Saturday morning clinics but due to other commitments I have had to stop these. In place of Saturday clinics I have Monday evening clinics 6:30pm to 9pm strictly for follow-up patients ...
Can I call, text or email you for medical advice? Article rated 3.4/5.0
Medical advice is best given only during face-to-face clinic visits and cannot adequately be replaced by phone calls, text or email  This is because I am unable to assess you properly e.g. I am ...
How do I contact you? Article rated 3.2/5.0
My contacts are displayed in the Contact section of my web page  Please note that the personal contacts displayed are not meant for providing medical advice or for emergency use. See:  Can...
What if I have an emergency? Article rated 3.0/5.0
Please head straight to the Ramsay Sime Darby Emergency Department (or your local Emergency Department)At the Emergency, you will be attended by a doctor who will liaise with me or another consultant ...
What is your mailing address? Article rated 3.2/5.0
Dr. Alan TehRoom 320 Subang Jaya Medical Centre1 Jalan SS 12/1A47500 Subang JayaSelangorMalaysia
Can I come as a walk-in patient? Article rated 3.2/5.0
The preference is to come via Appointment (see FAQ How Do I make An Appointment?)If you come as a walk-in, please bear in mind:1) I may not be available e.g. on leave or away on conference2) Do not co...

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